Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

latest version of Firefox can't make a secure connection without disabling firewall, why?

  • 2 replies
  • 6 have this problem
  • 1 view
  • Paskiausią atsakymą parašė tlw1mac

more options

I upgraded to the latest version of Firefox and now whenever it goes to a secure connection, it either churns away and doesn't connect or says the connection was refused. I'm running PC Tools firewall and strangely when I disable the firewall, it connects. I really don't like this. I tried removing Firefox for the list of applications and re-adding it, but it didn't help.

I upgraded to the latest version of Firefox and now whenever it goes to a secure connection, it either churns away and doesn't connect or says the connection was refused. I'm running PC Tools firewall and strangely when I disable the firewall, it connects. I really don't like this. I tried removing Firefox for the list of applications and re-adding it, but it didn't help.

Chosen solution

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

Skaityti atsakymą kartu su kontekstu 👍 1

All Replies (2)

more options

Chosen Solution

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

more options

OK, that did the trick, thanks. Any clues as to why just removing and re-adding to the app list didn't work?