Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot view PDF files, even though I have added a number of plug ins - all I get is a blank web page. Please help

  • 2 replies
  • 15 have this problem
  • 3 views
  • Paskiausią atsakymą parašė Matt_G

more options

I have added the following plug-ins: PDF Browser, Adobe Plug-in NPAPI, and I still get a blank screen

I have added the following plug-ins: PDF Browser, Adobe Plug-in NPAPI, and I still get a blank screen

All Replies (2)

more options

There have been problems reported with the latest Adobe Reader update on Mac.

See [/questions/925119]

You can disable the Adobe Reader plugin in Firefox and use the Adobe Reader program instead.

  • Firefox > Preferences > Applications > Adobe PDF document : Use Adobe Reader
more options

Just to follow up on this issue, you should take a look at this Knowledge Base article on Blank PDF's on Mac. It seems that the Adobe Ready plugin is acting up and has been blocklisted.