Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Problems with updating firefox

  • 3 replies
  • 2 have this problem
  • 1 view
  • Paskiausią atsakymą parašė cor-el

more options

I have used firefox for a few years and now it says I have an old version and I have tried multiple times to download the new version but every time I get to the point of g the firefox symbol in to applications it asks "would u like to replace this?" and I click yes then it says "The operation can’t be completed because you don’t have permission to access some of the items." What the heck does that mean?!

I have used firefox for a few years and now it says I have an old version and I have tried multiple times to download the new version but every time I get to the point of g the firefox symbol in to applications it asks "would u like to replace this?" and I click yes then it says "The operation can’t be completed because you don’t have permission to access some of the items." What the heck does that mean?!

All Replies (3)

more options

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.

more options

hello
My name is thien
my site is: xxx.xxxxxxxx.xxx
xxx.xxxxxxxx.xxxx

I am using Firefox 14, I find Firefox 14 has a problem, it is in error when I open the new tab, so let me ask Firefox have 14 What is wrong, please just help me, while I'm open as tab, then it suddenly disappeared Here are pictures of error:

[links removed by Moderator - please do not post unrelated (spam) links]

Modified by cor-el

more options

To thiendep

You have different problem than the OP that started this thread, so please start a new thread for your question.

See: