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Unable to log on to Comixology for all browsers including firefox

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  • 5 have this problem
  • 2 views
  • Paskiausią atsakymą parašė ideato

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Hi Firefox,

I am sorry about disturbing you guys, Firefox has become integral in my life.

I use it at work and everything else..

However, I have a nagging problem which i have not been able to solve and the tech support isnt able to do much.

I believe this is due to ignorance on my part, so I decided to ask the creators of firefox.

1. I have a online reading account for comics. It is with Comixology.

2. However I am unable to read my comics at my home PC. Everytime I log in, the page refreshes and its like I never logged on at all.

3. The strangest thing about this is, my office computers are able to log in, I tried 3 of my colleagues and my own office PC and I can get in!

4. So I thought it might be due to version conflicts, as my office is on Firefox 8. So I reinstalled my PC, it worked once, but then while reinstalling my software, I couldn't read my comics already!

5. I am puzzled and I went thru a thought process and I tot I tell u guys

A - I thought it was trouble with flash player but I have had the latest update and it still doesnt work

B - I thought it was the firewallm, but de activating it also yield no results

C - Then I thought it was my router, but I made a direct ethernet connection to my modem and still no results.

D - My friend told me its some firefox settings, but I am puzzled, coz if I reformat my PC, it shouldnt have some funny settings

E - To make matters worst, IE, Chrome , Opera , Safari, NONE can access this website.

I was wondering if u guys could help me out

But something I noticed which I thought can help.

On my office computer settings, I spotted 3 cookies relating to the website.

comix.comixology.com comixology.com store-images.comixology.com

Whilst my home pc had only comixology.com store-images.comixology.com

Is this the problem?

Hi Firefox, I am sorry about disturbing you guys, Firefox has become integral in my life. I use it at work and everything else.. However, I have a nagging problem which i have not been able to solve and the tech support isnt able to do much. I believe this is due to ignorance on my part, so I decided to ask the creators of firefox. 1. I have a online reading account for comics. It is with Comixology. 2. However I am unable to read my comics at my home PC. Everytime I log in, the page refreshes and its like I never logged on at all. 3. The strangest thing about this is, my office computers are able to log in, I tried 3 of my colleagues and my own office PC and I can get in! 4. So I thought it might be due to version conflicts, as my office is on Firefox 8. So I reinstalled my PC, it worked once, but then while reinstalling my software, I couldn't read my comics already! 5. I am puzzled and I went thru a thought process and I tot I tell u guys A - I thought it was trouble with flash player but I have had the latest update and it still doesnt work B - I thought it was the firewallm, but de activating it also yield no results C - Then I thought it was my router, but I made a direct ethernet connection to my modem and still no results. D - My friend told me its some firefox settings, but I am puzzled, coz if I reformat my PC, it shouldnt have some funny settings E - To make matters worst, IE, Chrome , Opera , Safari, NONE can access this website. I was wondering if u guys could help me out But something I noticed which I thought can help. On my office computer settings, I spotted 3 cookies relating to the website. comix.comixology.com comixology.com store-images.comixology.com Whilst my home pc had only comixology.com store-images.comixology.com Is this the problem?

All Replies (1)

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Hi waxlyrical

except firewall check also if you antivirus program blocking the access,

try also : Fix login issues on websites that require a username and password


thank you