Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

fire fox 15.1 is not working with facebook, IE works but with firefox I can not see all my info, I can not edit info can not access all my friends, and more

  • 2 replies
  • 6 have this problem
  • 5 views
  • Paskiausią atsakymą parašė jimmyc

more options

face book works correctly with ie but many issues with FireFox 15.1. Can not edit any personnel info. can not access my complete friends list. can not edit, change, add or remove photos or any other info. have problems posting some times thing post sometimes They do not. can not send messages. can not see all the information on my pages in firefox that I can with ie. In order to make any changes add or delete I must close firefox and open ie. the same goes if I want to contact a friend that does not show up on in my friends list, if I try to click on see all, I get redirected to a blank page I get a blank page for everything I try to do, weather it adding, deleting, editing etc I always get redirected to a same blank page.

face book works correctly with ie but many issues with FireFox 15.1. Can not edit any personnel info. can not access my complete friends list. can not edit, change, add or remove photos or any other info. have problems posting some times thing post sometimes They do not. can not send messages. can not see all the information on my pages in firefox that I can with ie. In order to make any changes add or delete I must close firefox and open ie. the same goes if I want to contact a friend that does not show up on in my friends list, if I try to click on see all, I get redirected to a blank page I get a blank page for everything I try to do, weather it adding, deleting, editing etc I always get redirected to a same blank page.

All Replies (2)

more options

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

more options

Your fix seems to have resolved the issues. It took a while for the changes to kick in. I had to preform the steps about three times, shutting down and restart Fire Fox in between each, but it appears that face books is correctly working with Fire Fox now. no more ie, ya! Thank you Jimmyc