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I have no sound using your browser only.

  • 3 replies
  • 9 have this problem
  • 4 views
  • Paskiausią atsakymą parašė cor-el

70ss540
70ss540
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I got a virus recently (FBI virus). E-scan removed and installed newest version of their software. After that, I did a defrag on the computer. Seems since then, no sound from your browser only. I have Windows XP sp3 and have your 19.0 version with AOL browser. This is a desktop computer.

I got a virus recently (FBI virus). E-scan removed and installed newest version of their software. After that, I did a defrag on the computer. Seems since then, no sound from your browser only. I have Windows XP sp3 and have your 19.0 version with AOL browser. This is a desktop computer.

All Replies (3)

Andrew
Andrew
  • Moderator
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Please see What to do if Firefox won't play any sounds

70ss540
70ss540 Klausimą uždavęs asmuo
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Already checked all that stuff. No go.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Is this with all media players (Flash, WMP, QuickTime etc) or did you only test it with some of them like media files that are played with a Flash player?

Windows XP has only one volume setting for all programs, so if the sound is working with other browsers then either the player has set its volume level to 0 or something else is wrong.

You can try to clear all the cookies including local storage via "History > Clear Recent History" with the time range set to everything (the latter is required to clear local storage).

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.