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When I upgrade to Firefox 20, I can only open 1 Firefox window using Windows XP

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Using Windows XP with SP3 When using Firefox 7 I am able to open multiple windows of Firefox When I upgrade to Firefox 20 I can only open 1 Firefox window

How I am able to open multiple windows of Firefox using Firefox 20?

Using Windows XP with SP3 When using Firefox 7 I am able to open multiple windows of Firefox When I upgrade to Firefox 20 I can only open 1 Firefox window How I am able to open multiple windows of Firefox using Firefox 20?

Chosen solution

Does Firefox (or Windows) display an error message if you try to open a second window?

Or is the problem the change to the compact menu (orange Firefox button) in Firefox 20? In Firefox 20, New window is now a sub-choice under New Tab as shown in the attached screen shot. Since I always press Ctrl+n, I hadn't noticed that until just now.

Edit: For the record, that's actually Firefox 21 in the screen shot.

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Chosen Solution

Does Firefox (or Windows) display an error message if you try to open a second window?

Or is the problem the change to the compact menu (orange Firefox button) in Firefox 20? In Firefox 20, New window is now a sub-choice under New Tab as shown in the attached screen shot. Since I always press Ctrl+n, I hadn't noticed that until just now.

Edit: For the record, that's actually Firefox 21 in the screen shot.

Modified by jscher2000 - Support Volunteer