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Firefox opens then closes. I open it again and it's fine. Only after startup.

  • 2 replies
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  • Paskiausią atsakymą parašė kobe

ronfox
ronfox
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when I first turn on my computer, I click on firefox and it opens. Before I can do anything, it closes and I have to reopen it. This only happens after start up. After that it stays open

when I first turn on my computer, I click on firefox and it opens. Before I can do anything, it closes and I have to reopen it. This only happens after start up. After that it stays open

All Replies (2)

smo
smo
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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

kobe
kobe
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Try deleting the user.js file in your profile folder