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When I open an email, I can't see the scroll down pane on the right. How do I make thw window smaller to scroll?

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As I look at an email, the window is so large, I cannot use the scrolling pane to scroll down.

As I look at an email, the window is so large, I cannot use the scrolling pane to scroll down.

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Could you try adjusting the zoom level of the page? These methods will zoom out (text gets smaller):

  • Ctrl-
  • Hold Ctrl and move the mouse scroll wheel toward you

More info: Font size and zoom - increase the size of web pages.

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You can check for problems caused by a corrupted localstore.rdf file.


Please update to the current Firefox 22.0 release.

  • Help > About Firefox

The Firefox 21 version that you currently run is no longer supported with security updates.

  • It is important to update Firefox and add-ons to the latest version to get all security fixes.