Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I accidently used an old sync key on my 3rd computer and need to change it to match the other 2 computers. How can I remove the wrong sync key and replace?

  • 2 replies
  • 1 has this problem
  • 4 views
  • Paskiausią atsakymą parašė maustincpt

more options

I was trying to sync a 3rd computer and when I looked up what I thought was the current sync key and entered it, I realized the key I used was old and now doesn't match the other 2 computers. How can I delete the wrong key from the 3rd computer in order to enter the correct key?

I was trying to sync a 3rd computer and when I looked up what I thought was the current sync key and entered it, I realized the key I used was old and now doesn't match the other 2 computers. How can I delete the wrong key from the 3rd computer in order to enter the correct key?

Chosen solution

hello, on your 3rd computer go into Firefox > options > sync and click on "unlink this device" afterwards you can set it up again with the correct credentials.

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (2)

more options

Chosen Solution

hello, on your 3rd computer go into Firefox > options > sync and click on "unlink this device" afterwards you can set it up again with the correct credentials.

more options

Thanks so much! That worked.