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My internet service provider wants me to clear history every time I access my email.

  • 6 replies
  • 2 have this problem
  • 7 views
  • Paskiausią atsakymą parašė Wesley Branton

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My ISP is Optimum aka Cablevision. All of a sudden after years of service, I am told that I need to clear my browser history each time I access my email (or go to Internet Explorer). Does this make sense to you? Have you heard this complaint before regarding Optimum?

My ISP is Optimum aka Cablevision. All of a sudden after years of service, I am told that I need to clear my browser history each time I access my email (or go to Internet Explorer). Does this make sense to you? Have you heard this complaint before regarding Optimum?

All Replies (6)

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I have never heard of this before.

Please ask your internet service provider why this is required.

I would contact them for you, via chat or email, but an account is required.

Modified by Wesley Branton

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A possibility could be to access that email page in a Private Browsing mode window.
In Private Browsing mode Firefox doesn't keep any data, so there is no data stored permanently on disk.

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Thanks for the suggestion. What is the menu path that I take to activate "private browsing"?

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Chosen Solution

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Did your ISP explain why they wanted you to delete your history?