When I click "Show All Bookmarks" why does library window not open?
I created a new folder in the bookmarks library. As this was the first time I had the help page open. When I clicked off the help page the folder had moved to the bottom the bookmarks list (sidebar) and it has not been possible to access the library window since. I have deleted the folder but it made no difference. How do I get access to the library window back please?
Chosen solution
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe Mode start window.
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can check for problems with the places.sqlite database file in the Firefox profile folder.
- http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
- https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
You can use this button to go to the Firefox profile folder:
- Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
All Replies (2)
Chosen Solution
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe Mode start window.
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can check for problems with the places.sqlite database file in the Firefox profile folder.
- http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
- https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
You can use this button to go to the Firefox profile folder:
- Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
Many thanks for your time and trouble which are appreciated. Actually it transpired the library window was not lost at all. When I clicked off the net there it was winking at me from my desktop! I've copied your solution though so if it does ever really go I have a solution to hand.