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Thunderbird is already running, but is not responding. To open a new window, you must first close the existing Thunderbird process, or restart your system.

  • 7 replies
  • 20 have this problem
  • 195 views
  • Paskiausią atsakymą parašė sfhowes

Leothe14th
Leothe14th
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Thunderbird is already running, but is not responding. To open a new window, you must first close the existing Thunderbird process, or restart your system.

I have to Ctl,Alt, Del to close Thunderbird.

Thunderbird is already running, but is not responding. To open a new window, you must first close the existing Thunderbird process, or restart your system. I have to Ctl,Alt, Del to close Thunderbird.

Chosen solution

Do you have a profile lock file in your profile folder? If so, delete it and see if TB runs properly:

http://kb.mozillazine.org/Profile_in_use#Remove_the_profile_lock_file

Skaityti atsakymą kartu su kontekstu 👍 2

All Replies (7)

sfhowes
sfhowes
  • Top 10 Contributor
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http://gsfn.us/t/3586m

Leothe14th
Leothe14th Klausimą uždavęs asmuo
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Didn't work

Matt
Matt
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Hang on close Hmmm, does it occur if you use windows safe mode with networking?

Leothe14th
Leothe14th Klausimą uždavęs asmuo
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No Mat, Never been in Safe mode.

Matt
Matt
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Then now is the time to try windows safe mode see http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-including-safe-mode

tchin9
tchin9
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I think I'm having the same problem (it's running but the main screen will not open). In safe mode, it does open! Does this suggest a solution?

Thanks!

sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

Do you have a profile lock file in your profile folder? If so, delete it and see if TB runs properly:

http://kb.mozillazine.org/Profile_in_use#Remove_the_profile_lock_file