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When I get attachments in my email, they will not open when I click on them.

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  • Paskiausią atsakymą parašė user01229325

robjj
robjj
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When I am on the internet, videos, click-ons all open immediately. I had to go to the internet to get to your site, because when I clicked on the "Help" at the bottom of my Thunderbird account, it would not open.

In a nutshell, if I get an email from a group that says "click here for more info" or if I click the 

"play arrow "on the u tube video  etc.  It will not open and/or play.  This is only happening in my email account.
When I am on the internet, videos, click-ons all open immediately. I had to go to the internet to get to your site, because when I clicked on the "Help" at the bottom of my Thunderbird account, it would not open. In a nutshell, if I get an email from a group that says "click here for more info" or if I click the "play arrow "on the u tube video etc. It will not open and/or play. This is only happening in my email account.

All Replies (1)

user01229325
user01229325
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Thunderbird does not play video. You need to correct software to open the file types you are being sent.