We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

I still cannot synch on firefox 29 Beta (not 19 as I stated earlier, sorry)

  • 3 replies
  • 2 have this problem
  • 1 view
  • Paskiausią atsakymą parašė cor-el

Judd123
Judd123
more options

I have just downloaded the Mozilla Firefox 29 Beta Browser onto both my Desktop and Laptop Computers. I opened an account on my Laptop and answered the Verification Email that was sent to me but I still have no synch, when I tap the synch icon on my Desktop I just get a blank white screen. Maybe I am missing something, maybe you would be able to help. Thank you. George Watson at 14.30 hrs on Friday the 25 th of April, 2014. My Browser is as previously stated the Mozilla Firefox 29 Beta and I have Windows 7 on both the Desktop and Laptop and if their is any thing else you would like to know please ask.

I have just downloaded the Mozilla Firefox 29 Beta Browser onto both my Desktop and Laptop Computers. I opened an account on my Laptop and answered the Verification Email that was sent to me but I still have no synch, when I tap the synch icon on my Desktop I just get a blank white screen. Maybe I am missing something, maybe you would be able to help. Thank you. George Watson at 14.30 hrs on Friday the 25 th of April, 2014. My Browser is as previously stated the Mozilla Firefox 29 Beta and I have Windows 7 on both the Desktop and Laptop and if their is any thing else you would like to know please ask.

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
more options

See if this support article helps you.
https://support.mozilla.org/en-US/kb/how-to-update-to-the-new-firefox-sync

Judd123
Judd123 Klausimą uždavęs asmuo
more options

I am reasonably computer literate and I have checked the article but I am still not getting any joy with synching. George Watson at 13.43 hrs GMT on Saturday the 26th of April, 2014.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem