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HELP! I've been with Firefox for decades and I've lost the Icon for Firefox (left main screen) and the icon on my lower power bar to summons Firefox. I'm asking you as there is no phone number for Firefox support and I need those icons. PLEASE HELP or show me how to re-create those icons.

Richard Walker rwalker69@sbcglobal.net

every time I go on to a new site such as you tube or even to open my email or go to facebook I have to wait and wait and then at the top of my page it says firefox not responding and then I have to wait and wait it is getting fustrating I have a laptop here at home and have internet but i always get inturupted when I go to open another page

This is a continuation of a problem I reported earlier... https://support.mozilla.org/en-US/questions/1442170

Updating to version 115.9 did not solve the problem. Today I updated to 115.10.1 and the problem persists. Thunderbird is also recommending that I update to version 116, but I don't even see that listed on the Mozilla web page for the change logs.

Thunderbird 115.10.1, Mac OS 10.13.6, iMac 20-in Early 2008 model.

I can open Thunderbird and check mail in multiple accounts. If I close the Thunderbird window (but leave the app running), CPU usage will eventually jump up to more than 100%. It does not happen right away, but could take 10 minutes or so. Currently it is at 115% processor usage. If I open the Thunderbird window again, the processor usage drops to under 8%, then drops again to below 0.4%.

I had some email gmail updates I ignore cause 'm not in gmail (to my knowledge. I use local company (DRN) and Thunderbird / Mozilla. I'm not read techy and everything I click asks for a different password - which none of them word. I am ready to uninstall Thunderbird and go with gmail only. My time is as valluable as yours and I have spent half a day trying to get emails others have sent and I have not received.

I have not noticed this before upgrading my Mac to Sequoia 15.0, using latest Firefox browser update, but "printing to PDF" which I used in the past extensively, makes a PDF file that causes the letters to be one ASCII number off. So if I type into the "search" field "p", then all the "o's" are highlighted. I can only enter a search term if I usean "ASCII number +1" technique, so I can search for "get" by typing in "fds". Numbers are searched for as in the past. This is not happening if I make a PDF using my Safari browser, all the PDF words are correct and searchable as in the past. Anyone have insights as to why this might be occurring? I will try restarting in "safe" mode and re-downloading Firefox as is suggested in some of the articles here. Thanks!

For the past few days now I've been getting a PR_END_OF_FILE_ERROR when I try to use certain websites such as Reddit or Tumblr. The problem occurs on both my PC and mobile when using Firefox. I can access the websites just fine using other browsers.

I've tried the solutions listed here: https://appuals.com/pr-end-of-file-error/

But none of them have worked. I've also tried renaming the 'cert9.db' file in my profile folder, but that hasn't worked either.

I have Thunderbird 128.2.2 installed on my desktop and 128.2.1 on my laptop. My laptop works fine with an Office 365 Outlook IMAP account and an Office 365 Outlook POP account. My desktop with 128.2.2 indicates "Authentication failure while connecting to server".

I downgraded my desktop to 128.2.1 and it works fine.

I assume there is a new bug in 128.2.2 that causes the problem.

Google.com Play store.com Telegram.com Instagram.com Facebook.com unlock Unupdates Unallvideo Unyoutube Unvideo

no one can hear me in google meet (google's video chat website) on firefox only. I dont have this issue on chrome or safari or zoom. so its not the microphone. It's firefox. I had this same issue months ago and i reported it a few times and it was eventually fixed. and i dont know who fixed or how it was fixed. I've tried everyone's suggestions from New Profile, to disabling extensions. Nothing is working. If the issue isnt happening on safari or chrome or zoom, the issue has to be firefox. I'm using a 128gb Mac Studio M2 Ultra. Sonoma 14.6.1. Firefox 130.0.1 (64-bit). I wanted to test if the firefox issue was just with my desktop computer, so I went to my macbook pro this morning and went to https://meet.google.com/ and the website refused to load and just gave me 404 errors. See attached screenshot. PLEASE HELP ME FIX THIS, THIS HAS PERSISTED FOR AT LEAST 2-3 WEEKS NOW.

I am RE-ASKING this question because the person who responded to the previous iteration provided no help whatsoever. I'm using Firefox 130.00 on a MacBook Pro (15-inch, mid-2012) running Catalina (10.15.7). It has run flawlessly for years, but suddenly won't open, and only hangs, requiring me to Force Quit. It stopped working on Thursday, 9/12, which, I notice, was the day it was last modified with an automatic upgrade. I have quit and tried restarting multiple times, but am unable to get into it at all and, therefore, cannot access Troubleshooting Mode. I have NOT yet tried deleting it and downloading a fresh copy. I would like, if possible, to retain my open tabs, Bookmarks, and History.

Websites won't load. I had max protection and DNS enabled, it worked, then one day it stopped and I got an error that they couldn't resolve the DNS connection. So then I moved it back to Standard protection, and now sites load intermittently. Facebook loaded fine an hour ago, now it says "We can’t connect to the server at www.facebook.com." I have no extensions, not connected to a VPN right now, have tried restarting, and other browsers work fine.

ChatGPT will not open in Firefox I have cleared caches etc checked for updates. However i can open on my iPhone using Safari and then I downloaded Chrome and can access via Chrome so this leads me to assume that the issue is with Firefox!! Please advise.

Hi - have been having an issue since 128 where I can't select items in certain menus in Firefox with the mouse. Each time I open Firefox, it works once. Subsequently, the focus in the menu is completely off from where I put my mouse, and I can't click anything. (I would upload a video, but there doesn't seem to be a way). An example of the behavior is: -hamburger menu open. Mouse is on 'Translate page', but focus is on 'save page as'.

• This happens with both the trackpad and the mouse.
• I don't experience this issue with other applications.
• I can navigate some of the menu options with the keyboard. For example, in the Bookmark menu I can select Save, but not Remove bookmark.
• I don't have any issue with the main nav bar (File, Edit, etc)

This applies to for example: Save bookmarks (cmd+d), Hamburger Menu, and the new Translation dialog (where it prompts you to translate). I can't inspect them to see if they are all the same component that is causing the issue, because they disappear if you choose Inspect. (I'm unable to see a "Disable popup autohide" setting in my meatball menu, as described here). I also tried the steps listed [https://support.mozilla.org/en-US/que.../957538] here. Things I have tried:

• resetting PRAM/SMC just in case
• disabling hardware acceleration
• starting in safe mode
• refreshing Firefox
• updating to the latest version (twice)

machine: MacBook Pro Retina, 13-inch, Mid 2014

For the past two days Firefox 130.0.1 64bit has been hanging up on the Wall St Journal web site a couple of times a day. Mouse clicks won't work on the web page, but still do up on the tab areas. Not so coincidentally this is when Firefox updated itself to this version. Closing FF and restarting it is the only solution I've found.

I don't find any simple way to roll back to the prior version though (whatever that was) to verify the problem. The website wants me to select from a thousand versions, download, screw around with FTP, etc. Obvious process for developers perhaps, but for common users not so much.

Is there a simple way to tell my FF installation to just roll back to where it was?