cannot get email to accept my password or username
I have tried to reset my password and I am using the correct username but I get the following message " sending of password did not succeed Mail server pop.earthlink.net responded bad password or user name"
All Replies (1)
Go to your email providers web mail page and confirm that you have a working username and password. If not, fix them there.
When you have a working password go into Thunderbird and delete the saved passwords and then close Thunderbird. When you restart Thunderbird you will be asked for a password. Enter the new, working password.
Here is how to remove and replace the stored passwords. http://thunderbirdtweaks.blogspot.com/2011/07/pssswords.html
If you still have problems it might be incorrect server settings. Get a current list from your provider and compare those with what you have in Thunderbird.