We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Why does my lastet version of Firefox not connect to the internet ?

  • 2 svar
  • 1 har dette problemet
  • 2 views
  • Siste svar av FredMcD

rlaslo
rlaslo
more options

I had to reinstall ver 3.55 of firefox to get back onto the internet . This was both on my desk top and laptop .

I had to reinstall ver 3.55 of firefox to get back onto the internet . This was both on my desk top and laptop .

All Replies (2)

FredMcD
FredMcD
more options

When I upgraded to the latest Firefox, I decided to use the full installer. After, I had no access to the internet. After 1/2 hour of checking every thing, I discovered the problem. I do not use a proxy. But something changed that setting.

Press the <Alt> or <F10> key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > Network. Press the Settings button to the right of Configure How Firefox connects. Check the settings.

FredMcD
FredMcD
more options

Also;

Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version)
  • Remove Firefox from your program's list of trusted or recognized programs, then add it back. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}