Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes without opening since I installed the latest Norton antivirus in windows XP

  • 1 svar
  • 1 har dette problemet
  • 13 views
  • Siste svar av FredMcD

more options

I have three computers running XP and the latest version of Norton anti=viral.. Two are running fine. On the third, firefox crashes every time I try to use it since I downloaded the latest Norton Security Street. Norton will not remain open either. If I open in safe mode with networking, I can access internet with firefox.

I have three computers running XP and the latest version of Norton anti=viral.. Two are running fine. On the third, firefox crashes every time I try to use it since I downloaded the latest Norton Security Street. Norton will not remain open either. If I open in safe mode with networking, I can access internet with firefox.

Valgt løsning

Start Firefox in Safe Mode {web link} While you are in safe mode disable the Norton add-ons. Then restart.

Les dette svaret i sammenhengen 👍 3

All Replies (1)

more options

Valgt løsning

Start Firefox in Safe Mode {web link} While you are in safe mode disable the Norton add-ons. Then restart.