Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why the color labels of my mails disappear?

  • 2 svar
  • 3 har dette problemet
  • 7 views
  • Siste svar av lesmian

more options

Disappear the color labels which I mark some of my messages. When I reopen the program they do not exist.

Disappear the color labels which I mark some of my messages. When I reopen the program they do not exist.

Valgt løsning

Thank you very much. Best!

Les dette svaret i sammenhengen 👍 1

All Replies (2)

more options

labels are synchronised to the server for imap mail accounts. Unfortunately older server software does not support the feature and the labels are removed instead of synchronised.

If you mail account is checked on say a 15 minute schedule then the labels will also disappear every 15 minutes if my assumption is correct.

more options

Valgt løsning

Thank you very much. Best!