Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox is not saving my passwords.

  • 2 svar
  • 1 har dette problemet
  • 12 views
  • Siste svar av cor-el

more options

I have followed the instructions in the article titled "Usernames and passwords are not saved" but Firefox is not saving my passwords. What am I doing wrong? I am running Windows 8.1.

I have followed the instructions in the article titled "Usernames and passwords are not saved" but Firefox is not saving my passwords. What am I doing wrong? I am running Windows 8.1.

All Replies (2)

more options

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.


Some web sites stop the Password Manager from working. A work around is; Go to the Mozilla Add-ons Web Page {web link} (There’s a lot of good stuff here) and search for a form-filler.

more options

Make sure that you do not run Firefox in permanent Private Browsing mode (Never remember history).

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use Private Browsing mode"

Details like websites remembering you (log you in automatically) are stored in a cookie.

  • Create a cookie 'allow' exception to keep such cookies, especially in case of secure websites and when cookies expire when Firefox is closed.
  • Tools > Options > Privacy > "Use custom settings for history" > Cookies: Exceptions