Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I change my security settings to allow me to load Firefox?

  • 2 svar
  • 4 har dette problemet
  • 3 views
  • Siste svar av bradhowe

more options

The message that the current operating system gives me when I access the Firefox site via Internet Explorer is "Your current security settings do not allow you to download this software." How do I revise the security settings to make Windows 7 accessible to Mozilla Firefox?

The message that the current operating system gives me when I access the Firefox site via Internet Explorer is "Your current security settings do not allow you to download this software." How do I revise the security settings to make Windows 7 accessible to Mozilla Firefox?

All Replies (2)

more options

hello, unfortunately when you search for this error message it appears that it might be related to malware that is active on your system and blocks file downloads.

please try to run a full scan of your system with different security tools like the free version of malwarebytes, adwcleaner, microsoft safety scanner & kaspersky security scan.

if you can't download/execute any of those tools, you might want to try to boot windows into safe mode with networking support first and see if it works then: http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7

Troubleshoot Firefox issues caused by malware

more options

I have a current version of Webroot Security Anywhere which I have run today without turning up any malware. Would it be that the initial settings in the operating system were too limiting?