Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox crashes when i go to youtube.com

  • 3 svar
  • 82 har dette problemet
  • 1 view
  • Siste svar av philipp

more options

I was just browsing and wanted to go to youtube so I opened a new tab and typed in "http://youtube.com" and hit enter, after a few seconds of loading firefox instantly crashed and I started it again and restored session the tab was still open and when it started to load firefox crashed again.

I was just browsing and wanted to go to youtube so I opened a new tab and typed in "http://youtube.com" and hit enter, after a few seconds of loading firefox instantly crashed and I started it again and restored session the tab was still open and when it started to load firefox crashed again.

Valgt løsning

maybe that's an issue with hardware acceleration - please try to disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).

Les dette svaret i sammenhengen 👍 3

All Replies (3)

more options

hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

more options

the id is bp-dedcd65c-0436-4932-8a13-153832141112

more options

Valgt løsning

maybe that's an issue with hardware acceleration - please try to disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).