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Thunderbird now starts by asking if I want to setup an account

  • 3 svar
  • 2 har dette problemet
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  • Siste svar av Matt

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I've had Thunderbird working for years on my PC. This morning, after a reboot, I started Thunderbird and it began by asking if I want to create a new account (like this was a fresh install). I still see my profile directory under %APPDATA%\Thunderbird\Profiles. I have since started TB using my existing email account info, but now all my old mail, other accounts and settings are not being displayed.. What is the deal!

I've had Thunderbird working for years on my PC. This morning, after a reboot, I started Thunderbird and it began by asking if I want to create a new account (like this was a fresh install). I still see my profile directory under %APPDATA%\Thunderbird\Profiles. I have since started TB using my existing email account info, but now all my old mail, other accounts and settings are not being displayed.. What is the deal!

All Replies (3)

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I fixed the issue by restoring my profile from a backup from a week or so ago. Not sure what the actual problem is and I guess I don't care (as long as this was a one time thing).

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the issue is the file profiles.ini in the folder %appdata%\Thunderbird contains the wrong path or is corrupted in some way. The lunked information offers a way using the profile manager to reset this information. A restore from backup is like killing a mosquito with a bazooka. It does however work.