Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox updated "search' and I can't place check marks in the manage search section. How can I fix this?

  • 3 svar
  • 1 har dette problemet
  • 8 views
  • Siste svar av cor-el

more options

After Firefox updated the "search" engine section, I tried to "manage" them from the drop down list. After the box came up under tools, I tried to check and uncheck the various search engines listed. I can neither check or uncheck any of the boxes next to the listed search engines.

After Firefox updated the "search" engine section, I tried to "manage" them from the drop down list. After the box came up under tools, I tried to check and uncheck the various search engines listed. I can neither check or uncheck any of the boxes next to the listed search engines.

Valgt løsning

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Les dette svaret i sammenhengen 👍 1

All Replies (3)

more options
more options

If you have any extensions installed, disable them one at a time and see if Options > Search works.

Just a guess - the Ghostery extension has caused problems in the Options panels for other users.

more options

Valgt løsning

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window