Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

installed a new modem router now i can't access my emails with my usual password.

  • 1 svar
  • 2 har dette problemet
  • 61 views
  • Siste svar av Matt

paddy323
paddy323
more options

I have installed a new modem router,a Netgear D6300,now when i press the get messages button on my thunderbird email account it prompts for my password which is normal.But when i enter my password that has worked all the time it is telling me it is the wrong user name or password.Obviously the setting up of my new router has changed something,please help.

I have installed a new modem router,a Netgear D6300,now when i press the get messages button on my thunderbird email account it prompts for my password which is normal.But when i enter my password that has worked all the time it is telling me it is the wrong user name or password.Obviously the setting up of my new router has changed something,please help.

Valgt løsning

almost all Netgear routers have a firewall. So log into the router. Username Admin and password is probably password. If not these days they print in on the bottom of the router. Check the ports used for mail are not blocked.

Les dette svaret i sammenhengen 👍 1

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Valgt løsning

almost all Netgear routers have a firewall. So log into the router. Username Admin and password is probably password. If not these days they print in on the bottom of the router. Check the ports used for mail are not blocked.