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Logins not being remembered

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Until the recent FF update I never had a problem, however now I have to log back in every time I navigate away from some websites and then come back. It's driving me mad, especially if I have two sites open in tabs and when I switch from one back to the other I have a white screen and a message Log in to continue. Why is FF doing this? I haven't changed any settings

Until the recent FF update I never had a problem, however now I have to log back in every time I navigate away from some websites and then come back. It's driving me mad, especially if I have two sites open in tabs and when I switch from one back to the other I have a white screen and a message Log in to continue. Why is FF doing this? I haven't changed any settings

Valgt løsning

There are some sites that are very sensitive to fluctuations in connection settings. Could you check here:

"3-bar" menu button (or Tools menu) > Options > Advanced > Network mini-tab > "Settings" button

The default "Use system proxy settings" should follow the setting for IE, but you also could try "No proxy" to see whether that works better. Auto-detect can cause problems staying logged in on AOL network sites and Yahoo.

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All Replies (6)

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hello, you login information is stored in cookies - have you set firefox to rehect cookies or use any addons that might interfere there?

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philipp said

hello, you login information is stored in cookies - have you set firefox to rehect cookies or use any addons that might interfere there?

I have not changed any of the cookie settings, and the logins are remembered occasionally, it doesn;t forget them every time but 90% which is annoying enough. Yes I do have some plug ins but no new ones, just ones I've used sucessfully for months.

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You can check the date and time and time zone in the clock on your computer: (double) click the clock icon on the Windows Taskbar.


A detail like a website remembering you (log you in automatically) is stored in a cookie.

You can use these steps to make a website remember you:

  • Create a cookie 'allow' exception to keep such cookies, especially in case of secure websites and when cookies expire when you close Firefox.
  • Tools > Options > Privacy > "Use custom settings for history" > Cookies: Exceptions

If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted.

  • Rename (or delete) cookies.sqlite (cookies.sqlite.old) and if present delete cookies.sqlite-shm and cookies.sqlite-wal in the Firefox profile folder in case the file cookies.sqlite got corrupted.

You can use this button to go to the currently used Firefox profile folder:

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cor-el said

You can check the date and time and time zone in the clock on your computer: (double) click the clock icon on the Windows Taskbar.

A detail like a website remembering you (log you in automatically) is stored in a cookie.

You can use these steps to make a website remember you:

  • Create a cookie 'allow' exception to keep such cookies, especially in case of secure websites and when cookies expire when you close Firefox.
  • Tools > Options > Privacy > "Use custom settings for history" > Cookies: Exceptions

If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted.

  • Rename (or delete) cookies.sqlite (cookies.sqlite.old) and if present delete cookies.sqlite-shm and cookies.sqlite-wal in the Firefox profile folder in case the file cookies.sqlite got corrupted.

You can use this button to go to the currently used Firefox profile folder:

Have done this but I am still having to log back in when I leave sites and come back to them.

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Did you verify that you keep the cookies from those websites (domains)?

To see all History and Cookie settings, choose:

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
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Valgt løsning

There are some sites that are very sensitive to fluctuations in connection settings. Could you check here:

"3-bar" menu button (or Tools menu) > Options > Advanced > Network mini-tab > "Settings" button

The default "Use system proxy settings" should follow the setting for IE, but you also could try "No proxy" to see whether that works better. Auto-detect can cause problems staying logged in on AOL network sites and Yahoo.