We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i can not load an specific page

  • 2 svar
  • 1 har dette problemet
  • 6 views
  • Siste svar av cor-el

more options

Hello there,

It seems, that there is a problem with my firefox connection. I can load and see practicly all pages, but its impossible for me to open the pages from the dutch public tv site www.npo.nl (and related pages like: www.nos.nl and www.uitzendinggemist.nl

this is the reaction i get: connection is reinitialized

alle other websites i've tried, open correctly, accept for this one.

Can anyone help me?

Paul

Hello there, It seems, that there is a problem with my firefox connection. I can load and see practicly all pages, but its impossible for me to open the pages from the dutch public tv site www.npo.nl (and related pages like: www.nos.nl and www.uitzendinggemist.nl this is the reaction i get: connection is reinitialized alle other websites i've tried, open correctly, accept for this one. Can anyone help me? Paul

All Replies (2)

more options

werken de sites met google chrome?

more options

Try to clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window