Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how do I remove a message from the inbox when moved to a subfolder?

  • 4 svar
  • 1 har dette problemet
  • 13 views
  • Siste svar av Morrow

more options

When I move a message to a sub-folder, I still see it in my inbox. By moving to a folder, I would like the message saved in the new folder and removed from the inbox. How can I set Thunderbird to do this?

When I move a message to a sub-folder, I still see it in my inbox. By moving to a folder, I would like the message saved in the new folder and removed from the inbox. How can I set Thunderbird to do this?

Valgt løsning

User error!! I discovered I was looking at "All Mail" instead of inbox. Don't I feel stupid!! Thank you for your replies.

Les dette svaret i sammenhengen 👍 0

All Replies (4)

more options

Are you sure you used 'Move' and not 'Copy'?

TB-38.2 Win10-PC

more options

Yes, I am sure. I've used Thunderbird on other computers and am familiar with the "move" vs "copy" functions. I'm wondering if there is something I've checked or not checked in the "options" area.

more options

Is it POP or IMAP? In settings did you tick 'Leave messages on server'?

more options

Valgt løsning

User error!! I discovered I was looking at "All Mail" instead of inbox. Don't I feel stupid!! Thank you for your replies.