Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does the 'arrow' reply icon sometimes disappear after sending a reply, or is not added at all?

  • 2 svar
  • 3 har dette problemet
  • 1 view
  • Siste svar av Matt

more options

Why does the 'arrow' reply icon sometimes disappear from the mailbox panel after sending a reply, or is not added at all? Sometimes I send a reply, and the purple arrow shows in the mailbox, and then disappears while I'm looking at it. Other times the arrow does not seem to be added at all. Sometimes it is added, and does stay.

The only workaround I have is to reply for a second time (sending the reply to myself), before the purple arrow stays.

I'm using IMAP mail, and compact the mailboxes fairly regularly (approx 250 messages in mailbox). I am running Thunderbird 38.6 on Win 10. The same thing happened on the previous few versions of T'bird too.

Why does the 'arrow' reply icon sometimes disappear from the mailbox panel after sending a reply, or is not added at all? Sometimes I send a reply, and the purple arrow shows in the mailbox, and then disappears while I'm looking at it. Other times the arrow does not seem to be added at all. Sometimes it is added, and does stay. The only workaround I have is to reply for a second time (sending the reply to myself), before the purple arrow stays. I'm using IMAP mail, and compact the mailboxes fairly regularly (approx 250 messages in mailbox). I am running Thunderbird 38.6 on Win 10. The same thing happened on the previous few versions of T'bird too.

All Replies (2)

more options

Now running 45.1.1, and this still happens. Any thoughts anybody?

more options

Depends on your IMAP mail server usually. Some support the reply and forward flags, and some don't. Those that do not remove the iron on each sync