Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does the email/envelope icon, on the toolbar next to the search, bring up Google Chrome in a new Window?

  • 3 svar
  • 4 har dette problemet
  • 1 view
  • Siste svar av LawDown

more options

When I click on the email/envelope icon on my toolbar/customized Google Chrome pops up in a new Window?

When I click on the email/envelope icon on my toolbar/customized Google Chrome pops up in a new Window?
Attached screenshots

Valgt løsning

Thank you. I had to remove the envelope/email icon because it continues to bring up Google Chrome. However, I was able to get the send icon to use gmail rather than yahoo. Thanks so much for responding:)

Les dette svaret i sammenhengen 👍 1

All Replies (3)

more options

Hey there mlclow and welcome to the Mozilla support forums.

Please Disregard my earlier post.

It would appear that you have set up your mail extension to open Google Chrome rather than an email application.

You can set it to reopen a mail application that you download from your windows Appstore or you can just remove it from your browser by right-clicking on the icon and clicking customize.

Hope this helps Brad

Endret av Bradforth

more options

Valgt løsning

Thank you. I had to remove the envelope/email icon because it continues to bring up Google Chrome. However, I was able to get the send icon to use gmail rather than yahoo. Thanks so much for responding:)

more options

I removed the envelope also, but how were you able to get the send icon when reinstalled to use an email program and not bring up Chrome?