Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Firefox crashes

  • 1 svar
  • 1 har dette problemet
  • 1 view
  • Siste svar av cor-el

wind1976
wind1976
more options

Crash ID: bp-76861bc8-9d0a-419a-ad0a-d4cca2160319

file uses high cpu and crashes when playing video or sometimes just in gmail. Have refreshed it, and seen no updates are needed

app data not seen on explorer using add images file

Crash ID: bp-76861bc8-9d0a-419a-ad0a-d4cca2160319 file uses high cpu and crashes when playing video or sometimes just in gmail. Have refreshed it, and seen no updates are needed app data not seen on explorer using add images file

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That looks like a problem with the graphics display driver.

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.