Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Firefox crashes

  • 1 svar
  • 1 har dette problemet
  • 1 view
  • Siste svar av philipp

lfloyd
lfloyd
more options

Every time I launch firefox, either in standard or safe mode the application crashes and the Mozilla Crash reporter runs. Looking at the crash reports the Crash ID: bp-6582206a-cbbd-43cc-9e23-311932160422 is being submitted.

Every time I launch firefox, either in standard or safe mode the application crashes and the Mozilla Crash reporter runs. Looking at the crash reports the Crash ID: bp-6582206a-cbbd-43cc-9e23-311932160422 is being submitted.

All Replies (1)

philipp
philipp
  • Moderator
more options

hi, this may be an incompatibility between websense endpoint and trusteer rapport, both hooking into firefox at the same time. can you disable/uninstall one of these programs and see if the crashes stop?