Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

I know my password and thunderbird isn't taking it why?

  • 1 svar
  • 1 har dette problemet
  • 4 views
  • Siste svar av Matt

Rktect
Rktect
more options

I have been using Thunderbird since my Windows live mail crashed and I also set up a gmail account. My server is GFI webmail. All of them have the same user name and password none of them got the message you told me you sent to any account with the name I gave you. Today I was trying to recover Microsoft Word 16 which I signed up for because my word starter edition failed and my power failed but putting all that aside why aren't the messages from Thunderbird showing up at the other accounts as you told me they would be. How do I get my mail back?

I have been using Thunderbird since my Windows live mail crashed and I also set up a gmail account. My server is GFI webmail. All of them have the same user name and password none of them got the message you told me you sent to any account with the name I gave you. Today I was trying to recover Microsoft Word 16 which I signed up for because my word starter edition failed and my power failed but putting all that aside why aren't the messages from Thunderbird showing up at the other accounts as you told me they would be. How do I get my mail back?

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Ok this makes no sense to me at all. So I think some clarification is required.

Why would we be sending you an email? We don't issues passwords or do password resets for mail.

Likewise I don't understand about what a mail from Microsoft has to do with this. I suggest you use a browser to look in your GFI account for that item. It might be in their spam folder.