Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lost files after latest update HELP?

  • 2 svar
  • 1 har dette problemet
  • 8 views
  • Siste svar av annd1

more options

After the last update on thunderbird actioned today I have lost a lot of my files with downloaded emails in. This is a business account and I am now panicking as important emails appear to be lost.

After the last update on thunderbird actioned today I have lost a lot of my files with downloaded emails in. This is a business account and I am now panicking as important emails appear to be lost.

Valgt løsning

It's unlikely that this has got anything to do with the update. When this is a business account I'm certain you do have a backup of your Thunderbird profile so that you'll be able to restore any missing messages. For the time being see http://kb.mozillazine.org/Disappearing_mail

Les dette svaret i sammenhengen 👍 1

All Replies (2)

more options

Valgt løsning

It's unlikely that this has got anything to do with the update. When this is a business account I'm certain you do have a backup of your Thunderbird profile so that you'll be able to restore any missing messages. For the time being see http://kb.mozillazine.org/Disappearing_mail