Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Every time i update Firefox it resets pdf files to save instead of open in Reader

  • 1 svar
  • 1 har dette problemet
  • 8 views
  • Siste svar av FredMcD

aubrenstr
aubrenstr
more options

I have changed the default action for PDF files from save to open in Adobe Reader at least 20 time this year and Firefox keeps changing it back to save instead of open. I am a web developer and we have so much problems that we are avoiding putting links to PDF's on our website. We constantly get reports from our customers saying the link does not work. I reply check your downloads and the PDF files are in the downloads folder. I then have them check and Firefox has it set to save. They will always respond I don't know how that got changed because it used to work. And the next time there is a Firefox update (which is often) it starts all over again. Is there a way to not have Firefox change the settings when you update or what ever it is that triggers this change from open in Adobe reader to save, it is a pain and I am about to tell all my users that I have converted to Firefox to go back to the other browser.

Sincerely Aubrey

I have changed the default action for PDF files from save to open in Adobe Reader at least 20 time this year and Firefox keeps changing it back to save instead of open. I am a web developer and we have so much problems that we are avoiding putting links to PDF's on our website. We constantly get reports from our customers saying the link does not work. I reply check your downloads and the PDF files are in the downloads folder. I then have them check and Firefox has it set to save. They will always respond I don't know how that got changed because it used to work. And the next time there is a Firefox update (which is often) it starts all over again. Is there a way to not have Firefox change the settings when you update or what ever it is that triggers this change from open in Adobe reader to save, it is a pain and I am about to tell all my users that I have converted to Firefox to go back to the other browser. Sincerely Aubrey

All Replies (1)

FredMcD
FredMcD
more options

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.