Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox sync does not sync my bookmarks

  • 3 svar
  • 12 har dette problemet
  • 17 views
  • Siste svar av xoregon

more options

Hi, this is my problem: I have ever used firefox as primary browser so I decided to keep my bookmarks synced trough Firefox sync. The last week my hard drive just died so everithing on it has been gone for ever, fortunately my bookmarks were synced on my android device on Firefix for android, yesterday I tried to log in into sync on another pc, I had to change my password because I lost my first one, my android were disconnected but on windows nothing has been synced neither bookmark neither other items, just nothing happend, I tried on another pc again and nothing has been synced again.

now I have an Firefox account useless and all my bookmarks are on the android version disconnected from the service, how can i do to resolve it? I'm worried about connecting my android device because if it will delete my old bookmarks I can't do anything to recovery it

Hi, this is my problem: I have ever used firefox as primary browser so I decided to keep my bookmarks synced trough Firefox sync. The last week my hard drive just died so everithing on it has been gone for ever, fortunately my bookmarks were synced on my android device on Firefix for android, yesterday I tried to log in into sync on another pc, I had to change my password because I lost my first one, my android were disconnected but on windows nothing has been synced neither bookmark neither other items, just nothing happend, I tried on another pc again and nothing has been synced again. now I have an Firefox account useless and all my bookmarks are on the android version disconnected from the service, how can i do to resolve it? I'm worried about connecting my android device because if it will delete my old bookmarks I can't do anything to recovery it

Valgt løsning

Going forward, simply sign in to the FxA with the new password and you are good to go! All confirmed!

Les dette svaret i sammenhengen 👍 2

All Replies (3)

more options

Hi! You are absolutely correct in your caution around changing your password then adding a mobile device with bookmarks that have no back up.

I am sure you will still have the bookmarks on the mobile merge. Chatting with the sync guys to double check, hold tight.

more options

Valgt løsning

Going forward, simply sign in to the FxA with the new password and you are good to go! All confirmed!

more options

guigs said

Going forward, simply sign in to the FxA with the new password and you are good to go! All confirmed!

Thank you! I just signed in and everything gone fine