Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

I am trying to sync by logging into my account, it sent me a code which when i enter it says invalid code, i tried caps and no caps and even tried copy paste

  • 2 svar
  • 7 har dette problemet
  • 7 views
  • Siste svar av chaudhary9

chaudhary9
chaudhary9
more options

I am trying to sync by logging into my account, it sent me a code which when i enter it says invalid code, i tried caps and no caps and even tried copy paste but still every time it keeps saying invalid code, i have tried resend code and tried that too but mozilla has gone crazy, it sends code and then says invalid, why are you sending invalid codes mozilla then

I am trying to sync by logging into my account, it sent me a code which when i enter it says invalid code, i tried caps and no caps and even tried copy paste but still every time it keeps saying invalid code, i have tried resend code and tried that too but mozilla has gone crazy, it sends code and then says invalid, why are you sending invalid codes mozilla then

All Replies (2)

guigs
guigs
more options

Please first update to the 50.0.2, there was a patch for Sync accounts in the last update. Please post back if the issue persists after the update.

Thank you!

chaudhary9
chaudhary9 Eieren av spørsmålet
more options

guigs said

Please first update to the 50.0.2, there was a patch for Sync accounts in the last update. Please post back if the issue persists after the update. Thank you!

it was the latest firefox and i faced this issue constantly, after few hours i restarted my pc and i tried logging in and it worked without any code, for some reason it didnt ask for code but i think resetting the password to make it work erased the sync, anyways i found the backup of mozilla in appdata so i used that but firefox needs to fix this issue.