Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cached web content won't clear

  • 8 svar
  • 4 har dette problemet
  • 26 views
  • Siste svar av lavolpe0921

more options

When I open: Preferences; Advanced and try to Clear Now the Cached Web Content it will not clear. I am left with "Your Web Content is Cache is Currently Using 43.0 KB of disk space, and I have a long list of "default/cache2/doomed/" files. Help! How can I clear all of this?

/Library/Caches/Firefox/Profiles/l727dwws.5mst3afo.default/cache2/doomed/

Up to higher level directory Name Size Last Modified File:1588219943 2 KB 4/21/17 3:02:06 PM File:1591379659 2 KB 4/21/17 3:03:03 PM File:1593850288 2 KB 4/21/17 3:02:06 PM File:1597228495 2 KB 4/21/17 3:02:10 PM File:1599262142 2 KB 4/21/17 3:03:02 PM File:1601262175 2 KB 4/21/17 3:02:10 PM File:1603295822 2 KB 4/21/17 3:02:06 PM File:1605211820 2 KB 4/21/17 3:02:10 PM File:1607195046 2 KB 4/21/17 3:02:06 PM File:1609144658 2 KB 4/21/17 3:02:08 PM File:1611514445 2 KB 4/21/17 3:02:43 PM File:1613884232 2 KB 4/21/17 3:02:06 PM File:440550478 2 KB 4/21/17 3:23:54 PM File:444937105 2 KB 4/21/17 3:23:50 PM File:447088401 2 KB 4/21/17 3:23:50 PM File:449155662 2 KB 4/21/17 3:35:29 PM File:451122081 2 KB 4/21/17 3:24:19 PM File:453475061 2 KB 4/21/17 3:23:50 PM File:455912076 2 KB 4/21/17 3:25:03 PM File:459542388 2 KB 4/21/17 3:23:54 PM File:461542421 2 KB 4/21/17 3:23:21 PM File:463559261 3 KB 4/21/17 3:23:49 PM File:465626522 2 KB 4/21/17 3:23:50 PM File:467643362 2 KB 4/21/17 3:23:50 PM File:469609781 3 KB 4/21/17 3:23:51 PM File:471626621 3 KB 4/21/17 3:23:53 PM File:473660268 2 KB 4/21/17 3:23:50 PM File:480181384 2 KB 4/21/17 3:25:03 PM File:482399908 3 KB 4/21/17 3:23:49 PM File:484534397 2 KB 4/21/17 3:35:26 PM File:488265551 2 KB 4/21/17 3:35:11 PM File:490215163 2 KB 4/21/17 3:24:18 PM File:492803441 2 KB 4/21/17 3:23:54 PM

When I open: Preferences; Advanced and try to Clear Now the Cached Web Content it will not clear. I am left with "Your Web Content is Cache is Currently Using 43.0 KB of disk space, and I have a long list of "default/cache2/doomed/" files. Help! How can I clear all of this? /Library/Caches/Firefox/Profiles/l727dwws.5mst3afo.default/cache2/doomed/ Up to higher level directory Name Size Last Modified File:1588219943 2 KB 4/21/17 3:02:06 PM File:1591379659 2 KB 4/21/17 3:03:03 PM File:1593850288 2 KB 4/21/17 3:02:06 PM File:1597228495 2 KB 4/21/17 3:02:10 PM File:1599262142 2 KB 4/21/17 3:03:02 PM File:1601262175 2 KB 4/21/17 3:02:10 PM File:1603295822 2 KB 4/21/17 3:02:06 PM File:1605211820 2 KB 4/21/17 3:02:10 PM File:1607195046 2 KB 4/21/17 3:02:06 PM File:1609144658 2 KB 4/21/17 3:02:08 PM File:1611514445 2 KB 4/21/17 3:02:43 PM File:1613884232 2 KB 4/21/17 3:02:06 PM File:440550478 2 KB 4/21/17 3:23:54 PM File:444937105 2 KB 4/21/17 3:23:50 PM File:447088401 2 KB 4/21/17 3:23:50 PM File:449155662 2 KB 4/21/17 3:35:29 PM File:451122081 2 KB 4/21/17 3:24:19 PM File:453475061 2 KB 4/21/17 3:23:50 PM File:455912076 2 KB 4/21/17 3:25:03 PM File:459542388 2 KB 4/21/17 3:23:54 PM File:461542421 2 KB 4/21/17 3:23:21 PM File:463559261 3 KB 4/21/17 3:23:49 PM File:465626522 2 KB 4/21/17 3:23:50 PM File:467643362 2 KB 4/21/17 3:23:50 PM File:469609781 3 KB 4/21/17 3:23:51 PM File:471626621 3 KB 4/21/17 3:23:53 PM File:473660268 2 KB 4/21/17 3:23:50 PM File:480181384 2 KB 4/21/17 3:25:03 PM File:482399908 3 KB 4/21/17 3:23:49 PM File:484534397 2 KB 4/21/17 3:35:26 PM File:488265551 2 KB 4/21/17 3:35:11 PM File:490215163 2 KB 4/21/17 3:24:18 PM File:492803441 2 KB 4/21/17 3:23:54 PM

All Replies (8)

more options

Location of the cache files; Windows: *C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\ Mac: ~/Library/Caches/Firefox/Profiles/ Linux: ~/.cache/mozilla/firefox/

Close Firefox. Open your file browser to the above, and remove the folder.

more options

Hello Fred,

Thank you for your reply / help. I've got one question: I have a Macbook air - I see in the location of the cache files the link starts with "Windows:" - what about an Apple computer? Pardon my ignorance, but would this work just the same with a Macbook Air running Mavericks?

Thanks again!

more options

FredMcD said

Location of the cache files;
Windows:
Mac:
Linux:

Endret av FredMcD

more options

Hi

The entries folder in the cache2 location is used for the disk cache. The content of entries is copied to doomed when there is a problem with the disk cache detected on startup. This doomed folder should be cleared (i.e. shouldn't have files in it) on the next start (Firefox > Quit) when everything is OK. If files in the doomed folder gets created then something is wrong with the disk cache. Make sure you close Firefox properly before closing your operating system. Notre that on Mac you can close all open windows, but still have the Firefox application running (menu bar is visible).

Use one of these to close Firefox.

  • "3-bar" menu button# -> Exit (Power button)
  • Mac: Firefox -> Quit Firefox
  • Linux: File -> Quit
  • Windows: File -> Exit
more options

Hello Fred and Cor-el, Well, I tried both closing Firefox (a few times), and I located the Profiles folder, which appears to have nothing in it - when I tried to open it, nothing came up. And, I still have the same problem :(

Any other things I can try?

Thanks!

more options

You can ignore the doomed folder.

Do you see any files in the cache2/entries folder?

more options

I finally got into the cache2 folder with this:

~/Library/Caches/Firefox/Profiles/l727dwws.5mst3afo.default/cache2/doomed/

Here I found a doomed folder with a lot of documents (as shown in my first email), I also found an empty entries folder and an index document.

So, now I am now thinking of 'moving to trash' all of the documents in the doomed folder.

Thoughts? This shouldn't cause any unforeseen problems, will it?

more options

Update: Moved everything to trash, and now I have ""Your Web Content is Cache is Currently Using 47.0 KB of disk space"! Here is what is contained in my Cache folder (perhaps I should delete all of this??): By the way, the numbers under the first 4 CACHE documents are all folders:

_CACHE_001_ _CACHE_002_ _CACHE_003_ _CACHE_MAP_ 0 1 2 3 4 5 6 7 8 9 A B C D E F