Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird : Can not confirm connection to Gmail account

  • 2 svar
  • 18 har dette problemet
  • 14 views
  • Siste svar av Wayne Mery

more options

Hello,

I am trying to connect to my Gmail account from Thunderbird. When I send my credentials, I have a popup from Gmail to confirm my password to give access to Mozilla Thunderbird, but clicking Next doesn't do anything. Like the javascript associated in the prompt is broken. Therefore, I can't connect to my gmail account because if I close the window it says that the connection can't be verified.

I used to have 2-step verification, I tried to use an App Password but I had the same problem. I disabled 2-step verification, I still have the same problem. "Less secure apps" are allowed. IMAP connections are enabled on Gmail. Thunderbird is up to date (v. 52.0.1)

Tell me if you need more details and thank you in advance for your help.

Hello, I am trying to connect to my Gmail account from Thunderbird. When I send my credentials, I have a popup from Gmail to confirm my password to give access to Mozilla Thunderbird, but clicking Next doesn't do anything. Like the javascript associated in the prompt is broken. Therefore, I can't connect to my gmail account because if I close the window it says that the connection can't be verified. I used to have 2-step verification, I tried to use an App Password but I had the same problem. I disabled 2-step verification, I still have the same problem. "Less secure apps" are allowed. IMAP connections are enabled on Gmail. Thunderbird is up to date (v. 52.0.1) Tell me if you need more details and thank you in advance for your help.

Valgt løsning

52.1.0 is now available. Help > About

Les dette svaret i sammenhengen 👍 1

All Replies (2)

more options

What for the update to Thunderbird 52.1 next week.

more options

Valgt løsning

52.1.0 is now available. Help > About