Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why is my correct version not recogonized

  • 1 svar
  • 1 har dette problemet
  • 6 views
  • Siste svar av cor-el

more options

I am unable to get some websites, including Mozilla, to recognize the fact I am running the most current version of Firefox. I have automatic update on my system, so new releases are downloaded automatically. Currently I am using ver 53.0 32 bit. Since I am using a 64 bit system, is that a part of the problem?

For some reason, the version I am running is not properly showing up where ever it is websites look to determine the version I am using.

I am unable to get some websites, including Mozilla, to recognize the fact I am running the most current version of Firefox. I have automatic update on my system, so new releases are downloaded automatically. Currently I am using ver 53.0 32 bit. Since I am using a 64 bit system, is that a part of the problem? For some reason, the version I am running is not properly showing up where ever it is websites look to determine the version I am using.

All Replies (1)

more options

The System Details list shows that you have a corrupted user agent.

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:40.0) Gecko/20100101 CpBbjmJa-14 Firefox/40.0

See: