Seems like a plea for help. Does anything in this article improve things: [[Firefox hangs or is not responding - How to fix]]. Or can you give more specific examples of the circumstances of the problem? ---- Your Firefox reported two different versions of the Flash plugin. Sometimes the installer for a newer version of Flash fails to clean out the old one for some reason and you end up with both DLLs. '''Official Solution:''' Run Adobe's uninstaller to scrub all Flash off the system, then reinstall. E.g., [[Flash Plugin - Keep it up to date and troubleshoot problems]]. '''Unofficial Solution:''' Find the DLL file and delete it manually. (There's also usually a registry entry pointing to it, but that's extra work to clean up.) If you want to try the unofficial approach, type or paste '''about:plugins''' in the address bar and press Enter/Return to load it. This page should list the Flash version 18 plugin somewhere, and also the complete path to the file on disk. With 32-bit Windows, that's usually this folder: C:\Windows\System32\Macromed\Flash Please be very careful in that folder to only delete the older file identified on the about:plugins page because other files here may be used by Internet Explorer or applications on your system. Anyway, if you remove something important, you can use the Official Solution to clean it all up.