Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I delete a screenshot (consistently fails with error message).

  • 1 svar
  • 5 har dette problemet
  • 18 views
  • Siste svar av ff09

more options

Deleting a screenshot on the web is not to possible from my browser. When clicking the trash symbol and after confirmation, an error box is shown "Error deleting shot". Also the expiration time cannot be set (similar error message). Deleting from other browsers or systems isn't possible (no trash symbol available). Deactivating add-ons didn't help either.

Deleting a screenshot on the web is not to possible from my browser. When clicking the trash symbol and after confirmation, an error box is shown "Error deleting shot". Also the expiration time cannot be set (similar error message). Deleting from other browsers or systems isn't possible (no trash symbol available). Deactivating add-ons didn't help either.

Valgt løsning

Here is the solution: screenshots seem currently not work properly, when third party cookies are disabled. As (temporary) solution, enable third party cookies and delete the shots or set the expiration time. More information are available at https://github.com/mozilla-services/screenshots/issues/3581 . Thanks to the Mozilla team form this information!

Les dette svaret i sammenhengen 👍 1

All Replies (1)

more options

Valgt løsning

Here is the solution: screenshots seem currently not work properly, when third party cookies are disabled. As (temporary) solution, enable third party cookies and delete the shots or set the expiration time. More information are available at https://github.com/mozilla-services/screenshots/issues/3581 . Thanks to the Mozilla team form this information!