Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Firefox crashes when it opens

  • 3 svar
  • 2 har dette problemet
  • 1 view
  • Siste svar av dpiquette

dpiquette
dpiquette
more options

Hello,

Since the update to Firefox 57.0 When Firefox is opened, it crashes giving me an application error. I cannot get it to work. It won't work in safe mode or with add-ons disabled. I uninstalled it and re-installed it.

Thanks, Dan

Hello, Since the update to Firefox 57.0 When Firefox is opened, it crashes giving me an application error. I cannot get it to work. It won't work in safe mode or with add-ons disabled. I uninstalled it and re-installed it. Thanks, Dan

Valgt løsning

OMG!!! I am back in business!!!! I have my Firefox back!

Thank you so much. The problem is fixed in the beta version.

Thanks again, Dan

Les dette svaret i sammenhengen 👍 0

All Replies (3)

philipp
philipp
  • Moderator
more options

hi dan, which antivirus product are you using & is the crash still occurring when you try upgrading to firefox 58 beta? https://www.mozilla.org/firefox/channel/desktop/

dpiquette
dpiquette Eieren av spørsmålet
more options

I'm using Kaspersky Endpoint Security 10. I will try it now.

Dan

dpiquette
dpiquette Eieren av spørsmålet
more options

Valgt løsning

OMG!!! I am back in business!!!! I have my Firefox back!

Thank you so much. The problem is fixed in the beta version.

Thanks again, Dan