Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Thunderbird freezes after a few seconds MacOS

  • 3 svar
  • 2 har dette problemet
  • 6 views
  • Siste svar av mbrampton

mbrampton
mbrampton
more options

Currently running macOS 10.13.2. Thunderbird 52.5.0 (64 bit).

I have totally uninstalled Thunderbird, reinstalled and set up all mail accounts from scratch. The problem still occurs if Thunderbird is started in safe mode. A few seconds after startup, Thunderbird freezes and nothing can be done except force quit.

Currently running macOS 10.13.2. Thunderbird 52.5.0 (64 bit). I have totally uninstalled Thunderbird, reinstalled and set up all mail accounts from scratch. The problem still occurs if Thunderbird is started in safe mode. A few seconds after startup, Thunderbird freezes and nothing can be done except force quit.

All Replies (3)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Start *Mac'* safe mode with networking enabled

Still in Mac safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please reply to let us know results.

mbrampton
mbrampton Eieren av spørsmålet
more options

No, I'm afraid the problem still exists in safe mode - Thunderbird hangs after a few seconds.

mbrampton
mbrampton Eieren av spørsmålet
more options

Not only did I continue to have the problem reported, I have now sold the MacBook and bought a Linux laptop running Mint 17.10. Once all my mail accounts were set up on the Linux machine, exactly the same issue arose. A few seconds after starting Thunderbird, it freezes and will not do anything further. Other mail clients (I'm forced to use Evolution at present, which isn't bad) may be prettier and have flashy features, but none has the same full extent of functionality. But the lack of effective support is very frustrating.