Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Installing Thunderbird on Macos High Sierra 10.13.4

  • 2 svar
  • 1 har dette problemet
  • 3 views
  • Siste svar av Toad-Hall

Norm1812
Norm1812
more options

I have tried with much pain to install Thunderbird 52 on my MacOs High Sierra 10.13.4 but to no avail. When trying to auto detect email provider ... I get message "Looking up configuration: Email provider" with a continuous spinning half circle. Nothing happens . When attempting manually, message reads "Thunderbird failed to find the settings for your email account.

Am I doing something wrong here. I have been trying now for 3 days and am unable to get anywhere with any one of my 3 email accounts including hotmail.

I have tried with much pain to install Thunderbird 52 on my MacOs High Sierra 10.13.4 but to no avail. When trying to auto detect email provider ... I get message "Looking up configuration: Email provider" with a continuous spinning half circle. Nothing happens . When attempting manually, message reads "Thunderbird failed to find the settings for your email account. Am I doing something wrong here. I have been trying now for 3 days and am unable to get anywhere with any one of my 3 email accounts including hotmail.

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Check: In your Firewall, which might be part of your Anti-Virus product, make sure Thunderbird is setup as an allowed program.

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

General info on setting up an exisitng mail account: https://support.mozilla.org/en-US/kb/automatic-account-configuration

Info on setting up hotmail https://support.mozilla.org/en-US/kb/thunderbird-and-hotmail