Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox hanging when i click dropdown menu in website

more options

particularly some website http://www.placestars.com/add-place if you try to add city drop-down menu box Firefox hangs long time it takes more time to open drop-down menu box items it works fine in chrome i tired

particularly some website http://www.placestars.com/add-place if you try to add city drop-down menu box Firefox hangs long time it takes more time to open drop-down menu box items it works fine in chrome i tired
Attached screenshots

All Replies (3)

more options

Unfortunately since that is a login site unless some else has the login access to test what your asking this can't be helped.

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

Ok i will try other site if i face issue like this i will post it here if you want login details i will send you to check

i think it has a lot of items in it if i click it firefox never return it back even it back to work again the not responding window appear again

sorry for the delay

Endret av valasudurai