Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

About a month ago, my manually created folders for AOL disappeared from Thunderbird. My messages are now in "Inbox." Other email accts have folders.

  • 1 svar
  • 1 har dette problemet
  • 3 views
  • Siste svar av sfhowes

more options

There are other email accounts, none AOL, that display manually created folders and sub folders. Only AOL does not display my folders, while when I go to AOLmail online, they are there. When I try to recreate a folder I get an error message about AOL server. Is this an AOL problem?

There are other email accounts, none AOL, that display manually created folders and sub folders. Only AOL does not display my folders, while when I go to AOLmail online, they are there. When I try to recreate a folder I get an error message about AOL server. Is this an AOL problem?

All Replies (1)

more options

Is your account set up in TB as POP or IMAP? Look at the Server Type under Server Settings in Tools/Account Settings. If it's POP, only the Inbox is downloaded.