Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After transfering Thunderbird data from old PC to new PC, local data is not shown on new PC

  • 6 svar
  • 1 har dette problemet
  • 4 views
  • Siste svar av Toad-Hall

more options

I followed exactly the description in "https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer". My user profiles are properly available on the new PC, but the local data is from the old PC is not shown in the new PC. Instead the new PC only shows under local folders only the Trash and unsent messages, not the received and sent mails.

The local folder still directs to the mailbox address from the old PC "mailbox:///C:/Users/.../Documents/Thunderbird/Profiles/oaj5rqfq.default/ImapMail/imap.web.de/Empfangen"

and is not using the "....ksuebwuu.default" Profiles ID from the new PC.

Can you help me getting the local data from the old PC also shown in the new PC?

I followed exactly the description in "https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer". My user profiles are properly available on the new PC, but the local data is from the old PC is not shown in the new PC. Instead the new PC only shows under local folders only the Trash and unsent messages, not the received and sent mails. The local folder still directs to the mailbox address from the old PC "mailbox:///C:/Users/.../Documents/Thunderbird/Profiles/oaj5rqfq.default/ImapMail/imap.web.de/Empfangen" and is not using the "....ksuebwuu.default" Profiles ID from the new PC. Can you help me getting the local data from the old PC also shown in the new PC?

Valgt løsning

Good to hear all is now ok.

Les dette svaret i sammenhengen 👍 0

All Replies (6)

more options

Just to be clear 'Local Folders' is a special mail account, so I do not think you are talking about that account.

Please post 3 images showing the following: Contents of :

  1. Appdata/Roaming/Thunderbird folder
  2. Appdata/Roaming/Thunderbird/Profiles folder
  3. In 'Thunderbird' folder there will be a 'profiles.ini' file; open it using Notepad or Wordpad, post an image showing the contents.
more options

Many thanks for checking this issue, Toad-Hall!

Please see the uploaded 3 images.

more options

one more hint: Please also see image of my "Local folder" (sorry for the German language)

more options

Check this: right click on 'Lokale Ordner' / Local Folders mail account in Folder Pane and select 'Settings' 'Local directory:' click on 'Browse' button make sure you select the correct directory. eg: C:\Users\User account name\Appdata\Roaming\Thunderbird\Profiles\2t5rnged.default\Mail\Local Folders

click on 'OK' Restart Thunderbird.

more options

Many thanks again, Toad-Hall! Using above advice, I could solve the issue.

more options

Valgt løsning

Good to hear all is now ok.