Webpages are only displaying in Safe Mode, even when all add-ons have been disabled and removed
Webpages load fine in Safe Mode, or using other browsers, but not when using FIrefox normally. I have updated to the most current version and disabled/uninstalled all add-ons, but pages still only load in Safe Mode
All Replies (3)
hello, on top of the things you've already tried please see if refreshing firefox can help make websites display properly again...
Start Firefox in Safe Mode {web link} While you are in safe mode;
Disable Hardware Acceleration {web link}
Restart Firefox. Are there any problems?
You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- hold down the Shift key and left-click the Reload button
- press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- press "Command + Shift + R" (Mac)
Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).
"Remove the Cookies" from websites that cause problems:
- Options/Preferences -> Privacy & Security
Cookies and Site Data -> Manage Data
"Clear the Cache":
- Options/Preferences -> Privacy & Security
Cookies and Site Data -> Clear Data -> Cached Web Content: Clear
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.
- switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
- do NOT click the "Refresh Firefox" button on the Safe Mode start window